A Kelowna small enterprise is out $600 after a shopper determined to not pay for a service she obtained.
Ashley Kosiancic owns Studio Noir, a magnificence salon providing everlasting make-up and scalp micro-pigmentation tattooing.
Kosiancic says issues went bitter with a buyer who booked a forehead correction a number of weeks in the past.
“She was 45 minutes late, however I did them for her and the full was $600. She did not have money so I instructed her there was an ATM downstairs. She left her cellphone with me after which she got here again and had this dude along with her.”
Kosiancic says the person with the shopper was tall and intimidating.
“She instructed me she could not take out cash at an ATM and went to a distinct one … she simply gave me all of those excuses and I felt bizarre that this man was right here. She then instructed me she reached her restrict as a result of she purchased a guitar.”
Kosiancic says she did not really feel comfy arguing with the couple as a result of she was at her enterprise by herself.
“I assumed it could be bizarre to name the cops,” Kosiancic stated.
Kosiancic tells Castanet they agreed an e-transfer transaction would work, however the buyer must ship it the following day as she did not have an e-transfer and must obtain an app.
“The person spoke up for her all the time,” Kosiancic added.
After the interplay, Kosiancic says she adopted up with cellphone calls and texts for the following two days however by no means heard from the girl.
Kosiancic says she had her buddy name the girl out of concern her quantity was blocked.
The cellphone name went by and the girl responded once more saying she would pay, however by no means did.
Ultimately, Kosiancic did go to the RCMP who reportedly instructed her she must file with small claims court docket.
“I did do this, however she is simply dodging all the things. It has gone nowhere. I despatched registered mail and he or she will not choose it up.”
Kosiancic says she is hoping her unlucky scenario will function a warning to different small companies.
“I’d say comply with your intestine and for those who do not feel proper take fee upfront or refuse service. Deep down I ought to have simply stated ‘sorry you have been late on your appointment’ and went about it that means.”
Studio Noir says they’ll now be taking a deposit upfront earlier than any service is completed.
“I’ve by no means had an issue with a shopper. I’ve served over 500 purchasers and by no means had a difficulty so it actually sucks that this occurred.”